Thoughts and Insights on the Marketing Industry The Underpin Blog

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Let’s get back to business… hopefully

Lockdown season three is coming to an end and the world is slowly getting back to normal. Pubs, hairdressers, hospitality and gyms are beginning to open again, but what does this mean for your business? In a recent Marketing Week article, business leaders have estimated that the economy will bounce back quickly and judge that…

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What Do You Do About A Fake Negative Review?

Getting a bad review for your company can be a huge problem. This blog is being written in November 2020, during the Coronavirus pandemic. Almost every one of your customers is either online, or being forced online.  Reputation is always important but especially when it can be reduced to a star rating, or a number. …


Write it down! The 6 things you need to build a great marketing plan.

A marketing plan should be dynamic, constantly adapting and evolving with the needs of your business and your customers. But many companies use that as an excuse not to write their plan down. A study by Gail Matthews at Dominican University in California found you are 42% more likely to achieve your goals if you…


Why marketing strategy matters

Strategy is what we start with at Underpin Marketing. We believe that without a good strategy you won’t be able to maximise your budgets and effectively grow your business. So many people think they can ‘do’ marketing, and do you know what? They are probably right. Passion, knowledge and determination can help you achieve almost…


The Highs and Lows of SEO

Search engine optimisation, or SEO, is one of the most important marketing tactics available to many organisations. The term can refer to an approach to content, as well as the technical process of making improvements behind the scenes. Both forms of SEO help search engines, especially Google, understand what a website is about and who…


Why am I getting all these emails from companies I don’t remember?

Remember GDPR?  Over the last few weeks we have all received marketing emails from organisations we either never remember signing up for – or haven’t spoken to for years. And we all know why. During the age of Corona, companies need to let people know what is going, how they are approaching things, what it…


I went virtual speed networking… and here’s what I found

So, it’s personal information time. I met my wife when I was 19 – in 2006. That means I have never experienced speed dating or online dating. No Tinder for me. Because of the way that Underpin Marketing operates, I have found the best way to get new customers is through meeting people in person…


Does my company need a mission?

When someone comes to me for consultation my first question is always: What is your company’s mission? If they don’t know the answer, we start there. Even in my book The Five Step Marketing Plan, the first thing I talk about is mission. Without a mission you cannot decide whether anything you are doing is…

Risk Aversion

Risk aversion is the enemy of ideas

There are so many words for avoiding failure – prudent, risk-averse, cautious. In business, especially small ones, there is always a little voice in your head that doubts your plans. When consulting with a client on a new marketing strategy, I inevitably come up against risk aversion. Now, don’t get me wrong, risk aversion can…


What is the difference between a marketing agency and a marketing consultancy?

“So, you’re a marketing agency, right?” We’re asked this all the time and the answer is usually longer than the questioner expected. Underpin Marketing sees itself as a marketing consultancy, not an agency. But what is the difference between a marketing consultancy and a marketing agency? And why do we believe that consultancy is better…


Our Top Tips for Blogging in 2019

Blogging is an essential part of the content marketing plan for many businesses. It helps demonstrate your expertise and answers the questions people might have about working with you. It’s also a great way to provide the regular, quality content that is so important to getting the attention of Google and other search engines, and…

Treehouse Underpin Marketing Strategy

Is your marketing strategy a tree or a house?

There are many ways to build marketing strategy. When thinking about what you want from your marketing strategy, a key aspect is time. To me, there are two types of marketing strategies.

Public Relations Underpin Marketing

What is Public Relations?

Public relations is usually seen as a way for big companies to protect a good reputation. But for small businesses, it can be a great way to build your brand and awareness. What is Public Relations? Public relations is the management and improvement of your reputation and brand. It differs from advertising because it’s not…

Marketing Strategy Underpin Marketing Chess

Adding THIS to your marketing strategy will change your business

Marketing strategy is a fundamental part of what Underpin Marketing does. By understanding who you are, what your customers want from you, and why you do what you do, we can build a strategy that is focused, cost-effective and realistic. But it’s crazy how many people we deal with don’t put this one thing at…


Why Underpin Marketing Loves Collaboration

When initially setting up Underpin Marketing there were a few things I wanted to achieve. One of the main things was to provide marketing that is collaborative, transparent and worthwhile to our clients. It seems like an obvious goal but I have found, by being on both the agency and client side, that this isn’t…

Underpin Marketing Stevenage Game Controller

A work/life balance: Why we “go fishing”

A healthy work/life balance is a central part of our code of conduct. By having a thoughtful approach to our mental, emotional and physical wellbeing we can be more productive in the long term, and be able to provide a better service to our clients. It’s easy to be on social media or working 24/7 but sometimes we all need to “go fishing” and that’s what we do regularly here at Underpin Marketing.


How “bingeworthy” content speeds up your business

Next time, on your website… Binge watching works for Netflix, why can’t it work for your business? Customer Engagement A great way to engage your customers in your content marketing is to create a series of articles and release them weekly. This type of episodic content can be based on an ongoing project, a theme,…

Underpin Authority Marketing

What is authority marketing?

You are an authority in what you do, it’s why you run your business. Turning this authority into marketing, and showing your expertise, can lead to better business opportunities. It’s time to talk about authority marketing. What is authority marketing? Every time someone walks into your shop or business, or you visit someone in their…

Marketing Jargon

Why jargon is killing your business

I think the biggest threat to any company’s marketing is the use of jargon. Jargon is a word, term or phrase that experts of a subject will understand but people unfamiliar with that subject will not understand. Almost all of the companies I have worked with want their marketing to show them as being experts.…

marketing strategy jon snow game of thrones

Why you should never bend the knee

Game of Thrones is the biggest thing on the planet right now. The marketing department at HBO are doing some stellar work. But we can also learn some things from the show itself. Today, I am going to talk about bending the knee before you know who you really are. SPOILERS ARE COMING! If you…


We are Underpin Marketing

Don’t fear the leap. After 16 years working for somebody else I have decided to start my own business: Underpin Marketing. Its mission is to prove that small business marketing matters. I have always found that start-ups, micro businesses and small enterprises are the ones that need good websites, good marketing strategy and good social…